Enjoy the traveling experience and increase value for airlines

IoT offers to the airline sector multiple opportunities to improve operational efficiency and increase personalisation to passengers. However, the airline industry is still struggling with integration across legacy systems which imposes challenges in architecture design as well as security. Combine that with the multiplicity of IoT vertical frameworks and standards, and it is obvious that there’s a lot of work to be done on interoperability.

IoT applications for airlines are vast. From network optimisation, i.e. maximise the utilisation of their fleet while keeping a robust schedule, to improvements in customer experience through personalised services based on the passenger’s location in the terminal or smarter and faster baggage management, there is so much that an airline can do with IoT.

Airlines IoT Use Cases

• Monitor Engine Performance
• Automated check-in process
• Baggage management (bag drop and bag reclaim), e.g. even have the bag track your location and select automatically the correct carousel
• Track engineering assets with tags
• Track pets in transit
• Help passengers navigate their surroundings
• Hel passengers identify themselves at check-in
• Track cargo
• Track passenger’s tiredness, temperature or hydration levels to automatically change the cabin environment or alert crew to take a specific action

Airlines IoT Business Objectives

• Increase engine life span
• Reduce maintenance costs
• Optimise climb profiles, plan taxi and contingency fuel needs, and minimise the use of auxiliary power units
• Improve overall fuel cost (not just the consumption) taking into account energy prices, when/where to refuel, optimal flight and taxi paths as well as when/how much to hedge for the fuel
• Improve customer experience